FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Have questions? We’ve got you covered.
How long does the soil provide nutrients?
Our mixes are formulated with organic, slow-release nutrients and worm compost to support healthy plant growth over an extended period typically up to 180 days.
Nutrient release depends on factors such as watering, temperature, and plant conditions, so results may vary.
How much soil do I need?
This depends on your pot size. As a general guide, a 5L bag is suitable for several small to medium-sized plants.
My plant died after using your soil. What now?
We’re sorry to hear that. Plant health depends on multiple external factors such as watering, light, and environment. Because of this, we cannot guarantee plant performance or be held responsible for plant loss.
We’re happy to help you review your care routine and give advice if needed.
Why is my delivery delayed?
Delivery times are estimates and may vary due to carrier delays or external factors. We appreciate your patience.
Is this soil suitable for my plant?
Our mixes are designed for specific plant types. However, plant needs may vary depending on conditions and care. We recommend checking the product description and adjusting care accordingly.
My package arrived damaged
We’re sorry to hear that. Please send us clear photos of the package and product within 24 hours of delivery.
We will review the case and offer an appropriate solution.
Do you guarantee plant growth?
No. Plant growth depends on many factors such as light, watering, and environment. Our products support plant health, but results may vary.
Does the soil contain insects or organisms?
Because we work with natural materials, the soil may contain natural microorganisms. These are part of a healthy soil ecosystem.
Should I use drainage at the bottom of my pot?
We recommend using pots with drainage holes to prevent excess water buildup and support healthy roots.
Is the soil safe to use indoors?
Yes, our mixes are designed for indoor plant use. Always keep products out of reach of children and pets.